WHYNOT? CAFÉ ASSISTANT
Key areas of responsibility:
Please forward applications by email to Kashana Elder - [email protected]
Key areas of responsibility:
- Serve customers efficiently with food and drink orders and take payments.
- Assist in preparation of cafe and counters before, during and at the end of service.
- Offer customers amazing standards of customer service and care.
- Demonstrating the highest standards of customer welcome and care when assisting customers at the counter and delivering orders to tables.
- Giving advice, guidance and recommendations on products and menu selection to customers to ensure a positive experience and encourage customers to return.
- Ensuring adequate stock levels of supplies and consumables for café area, managing orders and stock rotation.
- Service of hot and cold beverages, cakes and other food items.
- Keeping all areas tidy and spotlessly clean.
- Working within established guidelines and operating procedures.
- Responsible for taking payments accurately and be vigilant at all times.
- Ensuring compliance with all legislation, H&S and food hygiene - training will be given if required.
- Having a friendly and engaging personality, a good communicator and able to work happily during busy periods.
- Comfortable working with members of the public, able to initiate conversations, provide a sincere welcome and enjoy providing good service.
- Need to be willing to learn, take instruction and work under own initiative, supporting other team members and able to multitask.
- Assistants will be on their feet for most of the day and may be required to lift and carry trays and crockery, restocking shelves etc.
- You should have a comprehensive understanding of the menu and have a keen interest in local food and drink.
- An effective, well organised and efficient team player.
- Numerate and comfortable with till operation and cash handling.
- Excellent standards of personal presentation, smart appearance and articulate.
- Food Hygiene training / qualifications or a willingness to train to basic standards.
Please forward applications by email to Kashana Elder - [email protected]