WHYNOT? CAFÉ ASSISTANT

​Key areas of responsibility:
  • Serve customers efficiently with food and drink orders and take payments.
  • Assist in preparation of cafe and counters before, during and at the end of service.
  • Offer customers amazing standards of customer service and care.
The role includes:
  • Demonstrating the highest standards of customer welcome and care when assisting customers  at the counter and delivering orders to tables.
  • Giving advice, guidance and recommendations on products and menu selection to customers to ensure a positive experience and encourage customers to return.
  • Ensuring adequate stock levels of supplies and consumables for café area, managing orders and stock rotation.
  • Service of hot and cold beverages, cakes and other food items.
  • Keeping all areas tidy and spotlessly clean.
  • Working within established guidelines and operating procedures.
  • Responsible for taking payments accurately and  be vigilant at all times.
  • Ensuring compliance with all legislation, H&S and food hygiene - training will be given if required.
The personal skills that are required for the job:
  • Having a friendly and engaging personality, a good communicator and able to work happily during busy periods.
  • Comfortable working with members of the public, able to initiate conversations, provide a sincere welcome and enjoy providing good service.
  • Need to be willing to learn, take instruction and work under own initiative, supporting other team members and able to multitask.
  • Assistants will be on their feet for most of the day and may be required to lift and carry trays and crockery, restocking shelves etc.
  • You should have a comprehensive understanding of the menu and have a keen interest in local food and drink.
  • An effective, well organised and efficient team player.
  • Numerate and comfortable with till operation and cash handling.
  • Excellent standards of personal presentation, smart appearance and articulate.
  • Food Hygiene training / qualifications or a willingness to train to basic standards.

Please forward applications by email to Kashana Elder - kashana@whynotscotland.com